Questions creators ask before switching.
If your question isn't here, it's a two-line WhatsApp message away.
Do I need WhatsApp Business API approval myself?
No — we handle the WhatsApp Business API setup and approval as part of onboarding, using your business name and branding so messages arrive under your identity, not ours.
What platforms can CreatorFlows connect to?
Any platform that can send a webhook or that we can integrate with directly — course platforms, custom-built signup forms, payment gateways, and most LMS tools. If you're unsure whether yours qualifies, ask us directly and we'll check before you commit to anything.
How long does setup take?
Most creators are sending their first automated message within a week of the initial call, depending on how quickly we can access your existing webhook or platform settings.
Is there a setup fee?
No — setup is included in your monthly plan on Starter and Growth. Academy plans with custom integrations are scoped individually on the call.
What happens to my students' phone numbers and data?
Phone numbers and message logs are used only to deliver the messages you've configured. We don't sell or share student data with third parties, and you can request deletion at any time.
Can I write or edit my own message templates?
Yes. You review and approve every message template before it goes live, and can request edits whenever your batch details or tone change.
Do students need to install anything?
No. Messages arrive in the WhatsApp app your students already have installed — there's no separate app, login, or account to set up on their end.
What if my platform doesn't support webhooks?
Tell us what platform you're on during the first call. Many tools support webhooks even if it's not advertised clearly, and for the rest we look at alternative integration paths before ruling anything out.
Can I cancel or switch plans later?
Yes, plans are billed monthly with no long-term lock-in. You can upgrade, downgrade, or cancel by reaching out directly.
Still have a question?
Send it over — we usually reply within a day.